As the pandemic changed the operations of our brick-and-mortar centers, SYKES Lakeland Team Leader Marc Crowell’s brain was churning. How could he keep employees at his site connected in this new work-at-home environment? It was then that the idea for Beyond the Breakroom was born. Following a successful first season where he introduced employees in Lakeland to their co-workers, benefits and more, we’re expanding the show’s reach across the region. Check out the first episode of Season Two with guest David Cunningham from the EAP.


SYKES is now part of Sitel Group®. Visit www.sitel.com for more information.
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