As the pandemic changed the operations of our brick-and-mortar centers, SYKES Lakeland Team Leader Marc Crowell’s brain was churning. How could he keep employees at his site connected in this new work-at-home environment? It was then that the idea for Beyond the Breakroom was born. Following a successful first season where he introduced employees in Lakeland to their co-workers, benefits and more, we’re expanding the show’s reach across the region. Check out the first episode of Season Two with guest David Cunningham from the EAP.