Effective January 15, as part of legislation passed in response to the Coronavirus pandemic, employees with SYKES medical coverage are eligible to receive up to 8 at-home over-the-counter COVID-19 diagnostic tests per month at no cost through our pharmacy benefit plan. No insurance? No problem. Free tests are also being made available to all Americans who want them.

How do I get a free at-home over-the-counter COVID-19 test?

For BCBS and UHC Members

1. Visit the member portal https://trucardrx.cervey.com/login to locate a TruCardRx Nationwide Preferred Pharmacy (in-network pharmacy).
2. Visit the pharmacy, just like you are filling a prescription.
3. Provide the pharmacy with your TruCardRx card.

If using an out-of-network pharmacy, you will be required to pay out of pocket and submit a reimbursement claim. You will be reimbursed up to $12 per individual testing kit.

For PanAmerican (Panabridge) Members

PanAmerican is currently working with our pharmacy partners on a solution for receiving your over-the-counter diagnostic tests free of charge at the time of purchase. In the meantime, you can purchase tests and complete a request for reimbursement form available at mypalic.com.

What if I don’t have insurance? How do I get free at-home over-the-counter COVID tests?

The Biden-Harris Administration is purchasing tests to be distributed for free to all Americans who want them. If you do not have health insurance, talk to any health care provider in your area to see if they will agree to bill the federal government for COVID-19 related care, like testing and treatment. You can also order up to 4 free at-home tests for home delivery at covidtests.gov. Orders will usually ship in 7-12 days.

SYKES is now part of Sitel Group®. Visit www.sitel.com for more information.
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