Stories Feed

January 31, 2022

Employee Spotlight Video on Angela Rickman

Head of Healthcare and Multi-market Operations Angela Rickman compares her job to being a pro juggler. In the latest Employee Spotlight video, Angela shares her thoughts on her team and how leading a successful business unit can be a real juggling act.... read more

December 21, 2021

Employee Spotlight Video on Sean Johnson

VP of Insurance Operations Sean Johnson has come a long way since starting as an outbound agent while in college. He’s held a variety of roles in the customer experience (CX) industry and has been able to Learn, Lead & Grow from many leaders and mentors over the years. In his current position, he takes […]... read more

August 31, 2021

Employee Spotlight Video on Jenna Smith

From her constant support of the Hazard, Kentucky community where she lives and works to her willingness and desire to help her coworkers, Jenna Smith shines The SYKES Way in everything she does. In her job as a trainer, Jenna is responsible for teaching new hires what they need to know to be successful at […]... read more

July 28, 2021

Employee Spotlight Video on Eric Knutson

A self-proclaimed “nerd,” SYKESHome Data Specialist Eric Knutson is an “absolute rockstar with off-the-charts coding skills” according to his manager, Director of Business Intelligence Thomas Bolling. Eric puts those skills to work behind the scenes developing many of the dashboards that SYKES North America has used to drive the business over the last five years. […]... read more

June 30, 2021

Employee Spotlight Video on Felipe Mendoza

Following a two-year hiatus to try a few things “that piqued my interest and were out of my skill-set to see what I’m good at,” Felipe Mendoza was welcomed back to SYKES Langhorne as a trainer and subject matter expert early last year. It was the opportunity to pursue training, a skill Felipe was just figuring out that he had, and the welcoming environment at SYKES... read more

SYKES is now part of Sitel Group®. Visit www.sitel.com for more information.
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